Contact Us
Reach BookCare for orders, delivery status, COD questions, payment help or general queries.
Phone Support
Fastest for order status, delivery delays and COD confirmation calls.
Email Support
Best for payment proof, damaged-book photos and detailed requests.
Business Address
Store operations, packing and dispatch are managed from this address.
Support Hours
Monday to Saturday: 9:00 AM to 7:00 PM
Sunday: 10:00 AM to 2:00 PM
Messages received outside support hours are handled in the next available response window.
How to get faster help
- Share your order ID (BS...) and registered phone number
- Mention whether your order is print, ebook or mixed
- Attach payment screenshot or damage photos if relevant
- Tell us clearly: checkout issue, delivery delay, COD query or download help